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• 01 Feb 2010 Assistencia Remota – Windows

• 19 Jan 2010 Curso SAP – Help Desk

• 18 Jan 2010 Help Desk em PHP

• 18 Jan 2010 Liberum Help Desk

• 08 Jan 2010 Helpdesk SharePoint

• 08 Jan 2010 Helpdesk ITIL

• 26 Dec 2009 Atendimento online – Help Desk

• 10 Dec 2009 Sistema Free Help Desk Software

• 08 Dec 2009 Software Help Desk Free